Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be an enjoyable form of entertainment only. Gaming is never a way to earn money or solve financial problems. Please always gamble within your means and only with money you can afford to lose.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over, or the minimum legal gambling age in your jurisdiction in Australia. We are committed to preventing underage gambling and employ strict age verification procedures. If you are under the legal age, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding your gambling activities or lying about how much you gamble
- Neglecting family, friends, work, or school due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Borrowing money or getting into debt to fund gambling
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Neglecting personal hygiene or health due to excessive gambling
- Experiencing relationship conflicts related to gambling
Self-Help Tools & Responsible Gaming Features
Fair Go Casino provides the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given time frame
- Bet Limits: Restrict the maximum bet amount per spin or hand
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Time-Out: Take a break from gaming for a set period without closing your account
- Self-Exclusion: Permanently or temporarily exclude yourself from Fair Go Casino and affiliated sites
To access these tools, please visit your account settings or contact our customer support team.
Support & Counselling Services
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
Australia
- Gambling Help Online – Free and confidential counselling service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call) - Gambler's Help – Victorian counselling and support
Phone: 1800 858 858
United Kingdom
- GamCare – Free, confidential support and counselling
www.gamcare.org.uk
Phone: 0808 8020 133 - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (24/7, confidential)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telefonberatung: 0800 1 372 700 (Mon-Thu 10am-10pm, Fri-Sun 10am-8pm)
Need Help Now?
If you're experiencing difficulty with your gambling, please don't hesitate to seek support. Reaching out is a sign of strength, not weakness. The organisations listed above provide confidential, non-judgmental support to help you regain control.
Remember: You are not alone, and help is available.
Our Commitment
Fair Go Casino is committed to promoting responsible gaming and supporting the wellbeing of our players. We work with leading harm prevention organisations and continuously improve our responsible gaming measures. If you have any questions or concerns about responsible gaming, please contact our customer support team.